Padelonic
Privacy Policy
Last updated 16 September 2026
Padelonic is a padel tactical-training app for iOS and Android. This policy explains what we collect, why, where it goes, and how to get rid of it. The short version: we collect what the app needs to keep your training progress and, if you buy Pro, to know that you did. No advertising, no tracking, no selling or sharing of your data.
1. Who we are
Padelonic is operated by [LEGAL ENTITY NAME], [registered address] (“we”, “us”). We are the controller of the personal data described here. Contact: [email protected].
2. What we collect, and why
| Data | When | Why |
|---|---|---|
| Email address, display name, password | If you create an account. Guest mode needs none of these. | To sign you in and keep your progress across devices. Passwords are handled by Firebase Authentication; we never see or store them in clear text. |
| Training progress: lessons played, scores, Padel IQ, streaks, lessons seen | Always, on your device. Synced to our database when you are signed in. | It is the product — your score, trend and next lesson depend on it. |
| Country | Only if you choose one. | To place you on your country’s leaderboard. Nothing else uses it. |
| Leaderboard entry: display name (first 24 characters), country, Padel IQ, number of lessons completed | When you are signed in with an account (not as a guest), unless you switch it off under You → Leaderboards. | Shown to other Padelonic users on the global and country leaderboards. This is the only data other users can see about you. Switching it off deletes your entry immediately; your progress and score are unaffected. |
| Pair training: pair code, both members’ display names, sides and scores | If you create or join a pair. | Shared between the two members of the pair so you can train together. Leaving the pair removes you from it. |
| Purchase status: which Pro product you hold and until when | If you buy Padelonic Pro. | To unlock Pro on all your devices and honour renewals, cancellations and refunds. Payment itself is handled by Apple or Google; we never receive card or bank details. |
| Language and interface preferences | Always, on your device. | To show the app in your language. |
We do not use analytics or advertising SDKs, do not build advertising profiles, and do not track you across other apps or websites. The app has no third-party trackers. When the app talks to our servers (for example to check your Pro status or download updated lesson content), those servers may log your IP address and the request for a short time for security and troubleshooting.
3. Guest mode
You can use Padelonic without an account. In guest mode your progress is stored only on your device under a random guest identifier, nothing is uploaded, and you do not appear on any leaderboard. If you later create an account, your on-device progress is carried across.
4. Who processes the data
- Google Firebase (Authentication and Firestore) stores accounts, progress, pairs, leaderboard entries and purchase status. Firebase is a service of Google LLC and processes data under its own terms.
- Apple App Store and Google Play process payments for Padelonic Pro and tell our server whether a purchase is valid, renewed, cancelled or refunded.
- Our own servers verify purchases and deliver lesson content.
We do not sell personal data and do not share it with anyone else, except where the law requires us to.
5. How long we keep it
Account and progress data are kept until you delete your account. Purchase records are kept for as long as your Pro access lasts, plus the period we need to handle refunds and meet accounting or legal obligations. Server logs are rotated within days.
6. Deleting your account
In the app, open You → Delete account. This removes your sign-in, your profile and progress, your leaderboard entry, your place in any pair, and the progress files on that device — immediately and permanently. If you would rather we do it, email [email protected] from the address on the account. Active subscriptions are managed and cancelled through the App Store or Google Play, not by deleting the account.
7. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to or restrict certain processing, and to complain to a data-protection authority. Write to [email protected] and we will respond within 30 days. Most of what we hold about you is visible in the app itself, and the two things you can switch off — the leaderboard entry and the account — are under You.
8. Children
Padelonic is not directed at children under 13, and we do not knowingly collect personal data from them. If you believe a child has created an account, contact us and we will delete it.
9. Security
All traffic between the app and our services is encrypted in transit. Access to stored data is restricted by database rules to the signed-in owner (leaderboard entries excepted, which are public by design and contain only the fields listed above). Purchase status is written only by our server after verifying the store’s signed receipt.
10. Changes
If we change this policy in a way that matters, we will update the date at the top and tell you in the app before the change applies.
11. Contact
[LEGAL ENTITY NAME]
[registered address]
[email protected]